1 - When can I play MatchMore Lotto?
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You can play the MatchMore Lotto 24 hours a day 7 days a week. Please note that the cut off for any draw is at 20:00 on the day of the draw. Should you join after 20:00 on the day of a draw your entry will be entered for the next draw. |
2 - How does MatchMore Lotto work?
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MatchMore Lotto has partnered with Txt Lotto Ltd who appoints syndicate managers on your behalf to purchase and assign National Lottery and EuroMillions tickets as well as validating and dispersing any winnings. |
3 - How secure is the MatchMore Lotto service?
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We will take steps, in line with industry best practice, to ensure that all your personal and confidential information will remain secure. Please take a look at our security policy by clicking on the link at the bottom of the home page for further information. |
4 - MatchMore Lotto privacy policy?
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MatchMore Lotto Privacy Policy describes the way in which information about you is collected and used. |
5 - How do I check if I've won?
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After each draw is announced we will notify you of the draw results to your email. If any of your lines have won, simply go to the website and click the Members Area where you will be required to enter your email and Claim Reference ID. You can view all your claim reference numbers in the members area under ‘My messages’ also. |
6 - How and where do I get my winnings?
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Once your claim has been verified you will need to enter your personal details so that any winnings can be dispatched to you. Your winnings will be paid to you by cheque. You can claim winnings using the claim reference numbers that were sent to you. Claim reference numbers last for a period of 30 days, so you need to claim any winnings within this time period. Disbursements of any funds will be made within 14 days. For any prizes greater than £1,000 you will need to contact the customer services centre support@matchmorelotto.com who will take you through the claims process. |
7 - Are my winnings tax free?
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Normally winnings are not subject to tax but you will need to check. |
8 - Please play responsibly
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We are keen that you play The National Lottery responsibly. With this in mind, If you are concerned about playing too much, call GamCare on 0845 600 0133. |
9 - Contact Us
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Our Customer Service team is here to help you in any way they can. Please feel free to contact the MatchMore Lotto Customer Service team if you should have any queries about your account or the site. Email: support@MatchMoreLotto.com 26 York Street London W1U 6PZ |